DENY, DELAY, DEFEND, or, why most Americans hate health insurance companies, and what we can do about that Under normal circumstances, most poor, working class and middle class Americans would be horrified by the spectacle of an early morning commuter being shot in the back by a random armed stranger and mortally wounded on the way to a work meeting. But Brian Thomson was no ordinary commuter – nor was his (alleged) assailant Luigi Mangione (or, as he was dubbed on Tik Tok, “The Adjuster”) an ordinary gunman We don’t know all the facts yet, but, based on published accounts in the media, Mangione was an affluent and well educated young man, from a well off family – but he reportedly suffered a debilitating back injury, around the same time his grandmother fell ill and passed away. These personal tragedies would be devastating enough… but, of course, the insurance industry made things worse, as they always do – a tragedy that’s dre...